Posted: Jun 15, 2022

Deputy Chief of Staff (Office of Human Resources)

The Urban Institute - Washington, DC
Application Deadline: N/A

About Urban Institute:

At the Urban Institute, we believe in the power of evidence to improve lives and strengthen communities. As a nonprofit focusing on social and economic policy, our researchers and policy entrepreneurs open minds, shape decisions, and identify transformative solutions to the most pressing issues of our time.


Our Mission

To open minds, shape decisions, and offer solutions through economic and social policy research.


Our Values


Whether working with fellow Urban Institute colleagues or partnering with communities, we strive to build teams with diversity of thought, background, and experience. We seek to maintain a culture of mutual respect where everyone feels their contributions are valued.


Our staff members are united by the belief that all people—regardless of income, race or ethnicity, education, or zip code—should have the chance to achieve their highest potential. We are committed to interrogating and mitigating structural racism in society and within our workplace.


In our research, we embrace lived experience as a form of evidence, knowing it is important for conducting high-quality, authentic analysis. Within Urban, we seek to build a culture of belonging, where people feel they can bring their whole selves to work.


Urban does not have an agenda, ideological or otherwise, nor do we take institutional positions on issues. Staff members have autonomy to pursue new ideas, and they are empowered and supported to share their own evidence-based views and policy recommendations.


Experts are committed to following the facts wherever they lead, offering solutions to societal and policy challenges that are rooted in rigorous research. Our strong policies and cultural norms ensure the conclusions of our experts are rooted in evidence and free from outside influence, and that we are transparent about our funding sources.


For more information on the Urban Institute, please visit


The Opportunity:


Reporting to and working side-by-side with Urban Institute’s Vice President of Human Resources & Chief Administrative Officer, the Deputy Chief of Staff of Human Resources will be a critical partner in ensuring that the overall work within the HR leadership team flows smoothly by driving operational efficiency and effectiveness and strategic alignment. The Deputy Chief of Staff will bring a highly organized approach, facilitate coordination among EXEC Office and HR team to ensure alignment on strategic human resource goals and deliver on organizational strategic commitments.

What You’ll Do:

  • Support the Vice President of Human Resources & Chief Administrative Officer and the Human Resources Leadership Team in strategic planning, project management, and tactical execution of HR priorities.

  • Support human resource strategy development, tracking implementation of priorities and working with colleagues within HR and across Urban to ensure effective execution.

  • Drive integration of governance practices across the HR Leadership Team, working closely with HR leadership to plan and facilitate agendas for functional prioritization, integration, and resourcing.  

  • Serve as connector within the Human Resources department to ensure appropriate stakeholders are brought in early and often to ensure the successful execution of initiatives.

  • Prepare HR presentations for internal and external audiences on behalf of the Vice President of Human Resources & Chief Administrative Officer.

  • Act as project manager for major HR initiatives and cross-functional projects.

  • Serve as a flexible and adaptable advisor to CAO and HR leadership team, capable of jumping in to solve problems and advance solutions as needed.

Who You Are:

The successful candidate will have/be able to:

  • BA/BS degree

  • Demonstrate a track record of at least seven years of human resource management experience, with increasing levels of authority and responsibility over time

  • Human Resources Program Manager or HR operations experience preferred

  • Strong analytical and problem-solving skills as well as an ability to manage robust, organization-wide projects.

  • Ability to work independently and at time with limited direction.

  • Ability to work with highly confidential topics and information.

  • Display strong organization, relationship management, and communication skills.

  • Demonstrate commitment to and experience with principles of diversity, equity, and inclusion at the institutional and interpersonal levels.

  • Demonstrate experience leading projects which requires influencing and inspiring colleagues to change behaviors and/or practices.

  • Works effectively both as part of a group and independently.

  • Work successfully and concurrently on multiple assignments while using strong organizational skills and maintaining close attention to detail.

What You’ll Experience:

No matter your role with Urban, you will contribute to meaningful work that makes a difference for people and communities across the country. And whether you call the Washington, DC area or elsewhere home, you can expect to be part of a welcoming and hybrid workplace. We are committed to cultivating a community and working in a manner defined by collaboration, equity, inclusivity, independence, and integrity.

Urban’s greatest asset is our people.

Urban is committed to supporting our staff’s physical, emotional, and financial well-being through a robust benefits package for yourself, eligible dependents, and domestic partners. It includes generous paid time off, including nine federal holidays, medical (including prescription), dental and vision insurance, and transit benefits. Urban is unique in that we offer 403(b) retirement plan participation immediately after you’re hired and a generous employer contribution after five months of service and 1,000 hours, with immediate vesting. You’ll also have access to a health advocate, personal finance coaching, an Employee Assistance Program, and educational assistance for undergraduate and graduate degree programs.

As a federal contractor, Urban will comply with Executive Order (EO) 14042 that requires federal contractors, subcontractors, and their respective employees to comply with Covid-19 vaccinations. All Urban Institute employees must be fully vaccinated against Covid-19 and comply with masking and distancing requirements, regardless of responsibilities or work location. New hires must also be fully vaccinated before starting work.  Employees may request exemption from vaccination against COVID-19 based on either a medical condition or a sincerely held religious belief that prevents them from being vaccinated.  Where such an exemption is approved, Urban will discuss with each employee potential accommodation.

The above statements are intended to describe the general nature and level of the work being performed by the people assigned. This posting is not an exhaustive list of all duties, responsibilities, and requirements. Urban management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

The Urban Institute is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender or gender identity, age, marital status, personal appearance, sexual orientation, veteran status, pregnancy or family responsibilities, matriculation, disability, political affiliation, or any other protected status under applicable law.

We are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position, please contact Human Resources at [email protected]. Reasonable accommodation requests are considered on a case-by-case basis.